RooMoverRoo Guide

Jobs

Every booked move in one list, with status, payment and price-check columns.

Office staff 2 min read Updated 19 Oct 2026

A job is a booked move. Jobs are created when a client pays a deposit, or when the office turns a quote into a job. /roo/jobs lists every job, so you can see what’s coming up, what’s in progress and what’s still owed.

The Upcoming tab: every move from today on that isn't cancelled or completed.
The Upcoming tab: every move from today on that isn't cancelled or completed.

Tabs#

TabShows
UpcomingMoves dated today or later that aren’t cancelled or completed. This is where the list opens.
Pending ReviewJobs waiting for the office to check them. Same as the Review queue.
WaitlistShort-notice bookings waiting for a free crew.
In ProgressJobs where the crew have recorded their arrival but not yet finished.
CompletedFinished moves, with the final total and the client’s star rating.
UnpaidCompleted jobs that still have a balance owing. Use it to chase payments.
CancelledCancelled jobs.
AllEverything.

The columns are Job, Move (date and start time), Client, Route, Roos, Truck, Agency (a tick when agency staff are booked), Status, Payment, Quoted, Final and ★ (the feedback rating). Use the search box to find a job, and click any row to open its job record.

Completed jobs, with final totals, payment status and ratings.
Completed jobs, with final totals, payment status and ratings.

How a job moves through its statuses#

  1. Pending Review: the deposit is in and the office needs to check the job. Bookings made after the review deadline start as Waitlist instead.
  2. Confirmed: approved in the Review queue. The client is emailed a confirmation.
  3. Crew Booked: every crew member is confirmed and agency staff are marked as booked. This happens by itself.
  4. Job Sheet Sent: the job sheet has gone to the crew, two days before the move by default.
  5. In Progress: the crew pressed Arrived on their job sheet.
  6. Completed: the crew (or the office) pressed FINISH JOB and the final bill was worked out.

A job can be Cancelled at any point before it’s completed, and re-opened afterwards if needed.

Payment status#

The Payment column is worked out from the payments on the job:

  • Unpaid: nothing paid yet.
  • Deposit Paid: only the deposit is in.
  • Part Paid: more than the deposit, but there’s still a balance.
  • Paid: the job is completed and nothing is owing.
  • Refunded: the money paid has been refunded.